Learning Center Specialist

BGI is seeking a Learning Center Specialist.  The Learning Center Specialist (LCS) is the primary student contact and liaison for issues affecting training support at the Tucson ANG Facility. The LCS manages the day to day operations of the learning center to include functionality and currency of equipment and facilities used primarily for training Royal Netherlands Air Force (RNLAF) F-16 pilots. Will be the primary account custodian for RLAF training squadron assigned, US government furnished ITequipment. Additionally, the LCS serves as a backup technician for two other learning centers located at Tucson, and assists the BGI Network Technician with hardware inventory and maintenance.  

Job Responsibilities:
Assist students with account activation and local area network access
Inventory, maintain and update student personal learning devices (PLD) and laptop computers
Load and verify new revised lesson files on PLDs
Ensure classroom academic presentation equipment is functional and up to date
Prepare classrooms for daily training activity
Maintain RNLAF squadron briefing rooms in accordance with 162nd Fighter Wing instruction and policies
Install software modifications and updates on learning center and classroom computers
Function as primary account custodian for RNLAF training squadron assigned, US government furnished
Function as alternate account custodian for all BGI government furnished IT equipment
Act as alternate computer network technician for selected functions


Security+ certification
Excellent interpersonal communications skills
Proficiency with Microsoft Office

Network+ certification
Experience with USAF formal flight training operations
Experience with international military and culturally diverse customers

Education, License, Credential Requirements:
BA or BS in Computer Science or a comparable field (desired)
Secret Security Clearance (Interim Secret prior to start)

Prior experience with a DoD military network

Special Knowledge and Skills:
Demonstrated IT troubleshooting skills

Job Details

Location: Tucson ANG Facility
Salary: Commensurate with Experience
Status Full-Time

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