Innovative solutions for a changing combat environment.
BGI is a unique and innovative veteran-owned small business that brings together highly experienced leaders and managers, systems engineers, software engineers, and operational subject matter experts from a variety of backgrounds. We provide a wide array of training and technical services for military aviation customers worldwide. Our industry leading software products solve real problems in today’s complex training and mission environments.
BGI is a veteran-owned small business (VOSB) with approximately 140 employees. We have a seasoned management team that is experienced in all aspects of aviation and defense business operations and compliance. BGI maintains an ISO 9001:2008 quality management certification.
BGI is headquartered in Akron, Ohio with branch offices in Fort Worth, Texas and Lexington Park, Maryland. In addition, we provide on-site technical, engineering and training support for customers at numerous commercial and government locations across the CONUS and worldwide. The distributed nature of our business has resulted in highly effective communication and management practices that keep everyone informed, clearly tasked and aligned with program objectives wherever their work location may be.
BGI began doing business in 1994 as a small group of instructor-experienced fighter pilots who were asked to support a major simulation and training integrator by providing Subject Matter Experts (SMEs) to assist in the development, test and fielding of a low-cost unit-level training device for the F-16. Over the following six years, the company focused on expanding its reach into the simulation and training business with similar support for additional customers and aircraft platforms, and also ventured into such areas as Courseware Development, Training Requirements Analysis, and Concept of Operations planning. Throughout that time, our main quality assurance theme was to keep the operational and training needs of the end user in mind, so as to ensure a proper vector for each project we supported. This was a successful growth path, since emerging technology was adding to the complexity of simulation and training systems, and we were able to capitalize on this by expanding the role of the traditional narrowly-focused Subject Matter Expert (SME) into a more global-view systems engineering support role which we term the Operational Analyst. The use of the Operational Analyst in the development of these complex systems became increasingly important with tightening budgets and schedules, as well as a general government shift to performance-based acquisition and lean processes.
Since that time, BGI business has expanded to include engineering support, program and Integrated Product Team (IPT) management, product development and key technology integration. In 2008 BGI was awarded a sizeable software development contract based on our rapidly maturing aircraft debriefing software and marked a several year expansion in our software development capabilities. BGI now operates as both prime vendor and subcontractor and we are proud of the relationships that we have established with our industry customers and teammates.
BGI has successfully completed International Organization for Standardization (ISO) 9001:2008 registration for our Quality Management System. The formal Certificate of Registration was issued in August of this year and is valid through August 2015. The ISO 9001:2008 standard is a demanding certification level with stringent auditing, management review and process improvement requirements. The standard identifies requirements designed to help companies create and maintain procedures to ensure quality in their products and services. BGI achieved this important milestone after completing a lengthy set of process improvement initiatives involving nearly every aspect of our business.
BGI seeks to sustain the highest levels of quality through the documentation, execution and continuous improvement of company processes with a strong focus on mission accomplishment and customer satisfaction. One of BGI management's primary goals is complete customer satisfaction. To achieve and maintain customer satisfaction, BGI has implemented a multifaceted Quality Management System that emphasizes quality in all phases in all disciplines within BGI. This quality focus begins with BGI management who strive to create a team environment by building and maintaining a strong, positive attitude among the workforce and by stressing a "do it right the first time" attitude among managers and personnel. Quality processes have been created and are followed to support this business philosophy. Lastly, a quality organization within BGI has been established to maintain and continually improve the BGI Quality Management System.